TENGA GROUP ยท EFFECTIVE 28 AUGUST 2026
Privacy Policy
This policy explains how Tenga Group handles personal information across the Tenga and Tenga Driver apps.
Information we collect
We collect account and recovery information, profile and contact details, delivery addresses, saved items, messages, orders, bookings, listings and business information you choose to provide. Business owners and drivers may also provide identity, verification, vehicle and safety documents.
Location information
The main Tenga app may use location while you are using location-based features. Tenga Driver uses precise location while an approved driver is available or completing a delivery, including in the background when the app is closed, so Tenga can assign work, show progress and support delivery safety.
How we use information
We use information to create and secure accounts, operate marketplace and booking services, verify businesses and drivers, process orders and payments, support deliveries, prevent fraud, provide support, moderate content and comply with legal obligations.
Service providers and sharing
We share only what is necessary with service providers that help us operate Tenga, including Supabase for authentication, databases and storage; hosting and update providers; payment processors when enabled; communications providers; and mapping or routing providers when enabled. Customers, businesses and drivers receive only the information needed to complete their transaction or delivery.
Retention and deletion
Account deletion disables account access and schedules personal information for deletion or anonymization. Transaction, payment, tax, safety, fraud-prevention, dispute and statutory records may be retained for the period required by applicable law. They are not retained as an active customer profile.
Security
We use access controls, authenticated server functions, restricted storage, audit records and transport encryption. No online service can guarantee absolute security, so never share passwords, recovery codes, OTPs or payment PINs.
Your choices and rights
You can update profile information, manage saved data and request account deletion from the Account section. You may contact Tenga through the in-app Help screen to request access, correction or support with a privacy request.
Children
Tenga is not designed for children to independently enter commercial contracts. A parent or legal guardian should supervise use where required by law.
Changes
We may update this policy when services or legal requirements change. Material changes will be communicated in the app or through another appropriate channel.
Privacy contact
For privacy questions, access or correction requests, or help deleting an account, contact Tenga Group at
tengagroupzm@gmail.com